by yncuniversity | Dec 10, 2024 | Fraud Prevention
Keeping Your Finances Safe this Festive Season
December 10, 2024
As the hustle and bustle of the holiday season arrives, many of our members will experience a short-term change in their spending habits. Many of us are spending more at places where we may not usually shop, and we may not be as diligent with our finances as we are the rest of the year due to the business of the season. We are also susceptible to more scams, like those listed below.
Online Shopping is where we are at the highest risk because this is often such a big part of our holiday spending. The most common things we suggest watching out for are:
- Fake websites
- Fake product listings
- Fake shipping notifications
- Parcel redelivery or delivery delay scams
- Fake event tickets being sold
Charity Scams also ramp up this time of the year as the giving spirit is upon us. These may look like:
- Fake charities
- Fake donation requests
- Crowdfunding scams
Confidence Scams work by exploiting your social or parasocial (“one-sided relationships, where one person extends emotional energy, interest and time, and the other party, the persona, is completely unaware of the other’s existence.”) relationships to trick you into giving up information or money. Keep an eye out for:
- Fake contests and giveaways
- Impersonation scams: family/friends or celebrities
- Phishing for gift cards
- Fake travel or timeshare scams
Romance Scams also spike around the holidays, as they take advantage of the loneliness some might experience during the holidays.
Skimming is something to always be aware of. We urge you to check that there is not anything added onto the chip reader of a machine you are using. They can be added quickly, and we are more likely to miss them as we are rushing to get the shopping done.
How to Protect Yourself:
- Verify websites: Always double-check URLs and look for secure payment methods when shopping online (e.g., secure payments via PayPal or credit card).
- Navigate to websites independently: Rather than clicking a link, we suggest navigating to the website by typing in the website address to avoid malicious links.
- Watch out for suspicious emails: Be cautious of unsolicited emails, especially those claiming to be from well-known retailers, delivery services, or charities.
- Do not share personal information: Never share sensitive personal information (like gift card details or bank account information) unless you are sure the request is legitimate.
- Use credit cards: For online purchases, use credit cards with fraud protection rather than debit cards, which might be harder to recover funds from.
- Research charities: Before donating, research organizations to ensure they are legitimate. Websites like this one provided by the Canadian Government, can help verify nonprofits.
- Avoid high-pressure requests: Scammers often create a sense of urgency, but legitimate businesses and family members will not demand immediate financial help, especially through gift cards.
Don’t let these fraudsters turn your festive season into a finance nightmare. Stay vigilant!
YNCU members, if you know, or think you are a victim of a scam, please contact our Service Excellence Centre at 1-800-413-YNCU (9628). You can also contact the Canadian Anti-Fraud Call Center at 1-888-495-8501.
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by yncuniversity | Nov 18, 2024 | Fraud Prevention
How to Respond or React to Potential Scam Alerts
November 19, 2024
Before responding to a potential scam, it’s crucial to consider several factors to protect yourself from falling victim to fraudulent schemes. Here are some things to think about:
1. Sender’s Identity – Consider the identity of the sender. Is it someone you know and trust, or is it an unknown entity? Scammers often impersonate trusted organizations or individuals to deceive victims. Look for subtle changes. Attackers often make very small changes to an email address that might be easy to miss at first glance. A common tactic is replacing letters with numbers or characters that look similar, like replacing “l” with “1” or “o” with “0”. They might also use a domain that’s close but not identical, like “@googlemail.com” instead of “@gmail.com” or something like “@paypal-support.com” instead of “@paypal.com”.
2. Urgency – Scammers often create a sense of urgency to pressure victims into making hasty decisions. Take a moment to assess whether the request seems excessively urgent or if there’s a deadline imposed on you.
3. Do Not Engage – Refrain from engaging further with the sender if you suspect it’s a scam. Avoid responding to emails, clicking on links, or providing any personal information.
4. Request for Personal Information – Be wary of any requests for personal or sensitive information, such as passwords, social insurance numbers, or financial details. Legitimate organizations typically won’t ask for such information via unsolicited emails or messages.
5. Unsolicited Communications – If you receive unsolicited communications, especially those related to financial matters or offers you didn’t sign up for, approach them with caution. Legitimate businesses usually don’t reach out randomly.
6. Verify the Source – Take steps to verify the authenticity of the sender or the organization contacting you. Check official websites, contact numbers, or customer service channels to confirm the authenticity of the communication.
7. Grammar and Spelling – Pay attention to the language used in the communication as well as the spelling. Scam emails or messages often contain grammatical errors, spelling mistakes, or awkward phrasing.
8. Links & Attachments – Avoid clicking on suspicious links or downloading attachments from unknown sources. These could be in emails or phone text messages. These could contain malware or lead to phishing websites designed to steal your information.
9. Educate Yourself – Familiarize yourself with common scam tactics and stay informed about the latest scams circulating online. This knowledge will help you recognize and avoid similar threats in the future.
10. Trust Your Instincts – If something feels off, too risky, or too good to be true, trust your instincts and err on the side of caution. It’s better to be safe than sorry when dealing with potential scams.
By considering these factors and exercising vigilance, you can better protect yourself from falling victim to scams and fraudulent schemes. When in doubt, it’s always wise to consult with trusted friends, family members, or financial advisors before taking any action.
YNCU members, if you know, or think you are a victim of a scam, please contact our Service Excellence Centre at 1-800-413-YNCU (9628). You can also contact the Canadian Anti-Fraud Call Center at 1-888-495-8501.
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by yncuniversity | Oct 3, 2024 | Fraud Prevention
How to Spot a Fraudulent Cheque: Key Signs and Risks
October 3, 2024
Fraudulent cheques can cause significant financial loss and legal trouble. With the rise of mobile banking, cheque fraud schemes have evolved, and it’s important to know how to identify a fake cheque.
Here are some key signs to look for and risks to be aware of:
The Form: “Mobile Deposit Only” is Not a Valid Cheque
One of the first red flags of a fraudulent cheque is the phrase “Mobile Deposit Only” or any similar wording. This form is not considered a valid cheque by financial institutions. The phrase suggests that the cheque is only intended for mobile deposit, but legitimate cheques should not have such restrictions printed on them. If you come across a cheque with this phrase, it is best to treat it with suspicion.
What to Look for on a Cheque
To identify a fraudulent cheque, carefully examine these key elements:
- Check the Details: Ensure the cheque has all the necessary details, including the payer’s name, the bank’s name, the cheque number, and a valid date. Missing or incomplete information can be a sign of fraud.
- Check for Alterations: Look for signs of tampering, such as erasures, corrections, or overwriting. Any irregularities could mean the cheque has been altered.
- Pay Attention to Printing Quality: A legitimate cheque usually has high-quality printing with clear, consistent fonts. Fuzzy or distorted printing can indicate that a cheque has been forged or created using low-quality printing methods.
- Verify the Bank Details: Ensure that the cheque contains the correct bank name, address, and logo. Fraudsters often use incorrect or outdated information to make a cheque appear legitimate.
- Inspect the MICR Line: The MICR (Magnetic Ink Character Recognition) line at the bottom of the cheque contains the routing number, account number, and cheque number. Check for irregularities in font size or spacing. Real cheques are printed with magnetic ink; counterfeit cheques often use standard ink.
Additional Risks Involved in Cheque Fraud
There are several risks associated with cheque fraud, including:
- Financial Loss: If a fraudulent cheque is deposited, and it bounces, you could be held responsible for the amount, potentially resulting in significant financial loss.
- Legal Consequences: Depositing a fraudulent cheque, even unknowingly, can lead to legal complications. A financial institution could report suspicious transactions to authorities, and the depositor could face investigation.
- Identity Theft: Fraudulent cheques are often part of broader schemes, like identity theft. If you provide personal information to a fraudster, it can be used for further fraudulent activities.
Being vigilant and knowing the warning signs of a fraudulent cheque can help protect you from financial loss and legal risks. Always examine cheques carefully, especially if they contain unusual phrases like “Mobile Deposit Only.” When in doubt, contact your financial institution to verify the cheque’s authenticity before taking any action.
YNCU members, if you know, or think you are in possession of a fraudulent cheque, please contact our Service Excellence Centre at 1-800-413-YNCU (9628). You can also contact the Canadian Anti-Fraud Call Center at 1-888-495-8501.
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by yncuniversity | Sep 13, 2024 | Fraud Prevention
HOW TO MAKE A STRONG PASSWORD
September 13, 2024
Creating a strong password is crucial for protecting your online accounts from unauthorized access. If your online accounts get hacked, the consequences can be severe and far-reaching. Unauthorized access to your accounts can lead to identity theft, as hackers might steal personal information like your Social Insurance Number, financial details, and other login credentials. This can result in fraudulent transactions, ruined credit scores, and significant financial losses. Additionally, sensitive information, such as private messages or personal photos, could be exposed or used to blackmail or manipulate you. On a broader scale, compromised accounts can jeopardize your professional reputation if work-related information is accessed or misused. The aftermath of a hack often involves a complex and time-consuming process to regain control, secure your accounts, and address any damage caused. Taking preventive measures and practicing good digital hygiene can help mitigate these risks.
Here are some tips to help you craft an effective and fraud-proof password.
1. Length Matters – Aim for a password that’s at least 12 characters long. The longer the better.
2. Use a Mix of Characters – Include a combination of uppercase letters, lowercase letters, numbers, and special characters such as @, #, $, %.
3. Avoid Common Words – Stay away from using easily guessable words like ‘password’, ‘123456’, ‘qwerty’, or common phrases. These are the first things hackers try.
4. Randomness is Key – Generate your password randomly rather than using personally identifiable information like your name, birthdate, or pet’s name.
5. Passphrase – Consider using a passphrase, which is a sequence of words or a sentence. It’s easier to remember and harder to crack if long enough.
6. Do NOT reuse passwords – Each of your accounts should have a unique password. Reusing passwords across multiple accounts can lead to devastating security breaches if one account is compromised.
7. Change Regularly – Regularly change your passwords, especially for critical accounts like email and banking.
8. Use a Password Manager – Consider using a password manager to generate and store complex passwords securely. This way, you only need to remember one strong master password.
9. Stay Private – Avoid sharing your passwords with anyone and refrain from storing them in easily accessible places like sticky notes on your desk or unencrypted files on your computer.
10. Two-Factor Authentication (2FA) – Whenever possible, enable two-factor authentication for an extra layer of security, even if someone manages to obtain your password.
Remember, the goal is to make it as difficult as possible for hackers to guess or crack your password while still being memorable enough for you to use without having to write it down.
YNCU members, if you know, or think you have been a victim of your personal banking information being compromised, please contact our Service Excellence Centre at 1-800-413-YNCU (9628). You can also contact the Canadian Anti-Fraud Call Center at 1-888-495-8501.
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by yncuniversity | Aug 1, 2024 | Fraud Prevention
Beware of Phishing: How to Detect & Respond to Suspicious Emails
August 1, 2024
In today’s digital age, phishing has become a prevalent threat to online security. Phishing attacks involve fraudulent attempts to obtain sensitive information, such as usernames, passwords, and credit card details, by masquerading as a trustworthy entity in electronic communities. These deceptive emails often appear legitimate, making it crucial for individuals to be vigilant and aware of the signs of phishing.
Spotting Phishing Emails:
- Check the sender’s email address: Pay close attention to the sender’s email address. Phishing emails often use email addresses that mimic legitimate sources but may contain slight variations or misspellings.
- Look for generic greetings: Phishing emails commonly use generic greetings like “Dear Customer” instead of addressing recipients by name. Legitimate organizations usually personalize their communications.
- Watch out for urgent requests: Phishing emails often create a sense of urgency, urging recipients to take immediate action. Be cautious of emails that pressure you to provide sensitive information or click on suspicious links hastily.
- Verify hyperlinks: Hover your mouse cursor over hyperlinks in the email to preview the destination URL. Be wary of URLs that don’t match the purported source or contain unusual characters.
- Inspect for spelling and grammar errors: Phishing emails often contain spelling and grammatical mistakes. Legitimate organizations typically maintain professional standards in their communications.
What To Do If You Receive a Phishing Email:
- Don’t click on suspicious links: Refrain from clicking on any links or downloading attachments in the email, as they could lead to malware or phishing websites.
- Report the email: Most email providers offer options to report phishing emails. By reporting the email, you help protect others from falling victim to similar scams.
- Delete the email: Safely delete the phishing email from your inbox and trash folder to avoid accidentally interacting with it in the future.
If You Fell For a Phishing Email:
- Change your passwords immediately: If you provided sensitive information in response to a phishing email, change your passwords for the affected accounts immediately to prevent unauthorized access.
- Monitor your accounts: Keep a close eye on your bank statements, credit reports, and other online accounts for any suspicious activity.
- Consider identity theft protection: If you’re concerned about identity theft, consider enrolling in an identity theft protection service to safeguard your personal information and financial assets.
Staying informed and vigilant is key to protecting yourself against phishing scams. By recognizing the signs of phishing emails and knowing how to respond appropriately, you can minimize the risk of falling victim to these deceptive tactics and safeguard your personal and financial information online.
YNCU members, if you know, or think you have been a victim of a phishing email and your personal banking information has been compromised, please contact our Service Excellence Centre at 1-800-413-YNCU (9628). You can also contact the Canadian Anti-Fraud Call Center at 1-888-495-8501.
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by yncuniversity | Jul 4, 2024 | Fraud Prevention
Common Marketplace Scams: How to Stay Vigilant and Protect Yourself
July 4, 2024
In today’s digital age, online marketplaces have become a staple for buying and selling goods. Platforms like eBay, Craigslist, Facebook Marketplace, and Amazon offer convenience and variety but also attract scammers looking to exploit unsuspecting users. Understanding common marketplace scams, knowing what to watch for, and learning how to protect yourself, are crucial to avoid falling victim to fraud. Here’s a guide to help you navigate these potential pitfalls.
Common Marketplace Scams
- Fake Listings: Fraudsters create listings for non-existent items – often at attractive prices. After payment is made, the item is never delivered, and the seller becomes untraceable.
- Overpayment Scams: The scammer overpays for an item with a fake check and asks the seller to refund the excess amount. The original check bounces, leaving the seller out of pocket for the ‘refund’ they issued.
- Phishing Scams: Scammers send links to fake websites that mimic legitimate marketplaces to steal login credentials or financial information.
- Shipping Scams: Scammers persuade buyers to use non-traceable shipping methods. The item either never arrives, or the seller receives payment through an irreversible method like PayPal Friends and Family, allowing the scammer to keep both the item and the payment.
- Counterfeit Goods: Sellers offer branded items at low prices, but the buyer receives a counterfeit or low-quality imitation.
How to Prevent Falling Victim to a Scam
- Research: Always research the seller or buyer. Check their ratings, reviews, and any previous transaction history if available.
- Secure Payment Methods: Use secure payment methods. Avoid e-transfers or non-reversible payment methods.
- Meet in Person: If possible, arrange to meet in a public place to exchange goods and payment. Bring a friend along for added security.
- Verify Listings: Be wary of listings with prices that seem too good to be true. Verify the authenticity of high-value items before purchasing.
- Check Website URLs: Ensure the website URL is correct and secure (look for “https” and a padlock symbol) before entering personal or financial information.
- Trust Your Instincts: If something feels off, it probably is. Don’t proceed with transactions that raise red flags.
What to Do If You Think You Have Been Scammed
- Report Immediately: Report the incident to the marketplace platform. They may assist in recovering your funds or taking action against the scammer.
- Contact Your Financial Institution: If you provided financial information or made a payment, contact your financial institution or credit card company immediately to attempt to stop the transaction or dispute the charge to prevent further loss to you or others.
- File a Police Report: For significant financial losses, file a report with your local law enforcement. This can help in documenting the incident for future claims and to help protect others from the same scam.
- Change Passwords: If you suspect your account details were compromised, change your passwords immediately and monitor your accounts for suspicious activity.
- Notify Consumer Protection Agencies: Inform agencies like the Canadian Anti-Fraud Centre (click HERE to report), which can provide additional resources and track scam trends.
As a financial institution, YNCU prioritizes your security and financial health. Staying vigilant, informed, and cautious can help you avoid the pitfalls of marketplace scams. Always prioritize your security and be proactive in safeguarding your online transactions. Together, we can create a safer online marketplace environment.
YNCU members, if you know, or think you have been a victim of a marketplace scam and your banking information has been compromised or you made a payment, please contact our Service Excellence Centre at 1-800-413-YNCU (9628). You can also contact the Canadian Anti-Fraud Call Center at 1-888-495-8501.
Don’t forget to follow us on Instagram and Tik Tok for more Honest Money Talk tips!
