How to Respond or React to Potential Scam Alerts

November 19, 2024

Before responding to a potential scam, it’s crucial to consider several factors to protect yourself from falling victim to fraudulent schemes. Here are some things to think about:

1. Sender’s Identity Consider the identity of the sender. Is it someone you know and trust, or is it an unknown entity? Scammers often impersonate trusted organizations or individuals to deceive victims. Look for subtle changes. Attackers often make very small changes to an email address that might be easy to miss at first glance. A common tactic is replacing letters with numbers or characters that look similar, like replacing “l” with “1” or “o” with “0”. They might also use a domain that’s close but not identical, like “@googlemail.com” instead of “@gmail.com” or something like “@paypal-support.com” instead of “@paypal.com”.

2. Urgency Scammers often create a sense of urgency to pressure victims into making hasty decisions. Take a moment to assess whether the request seems excessively urgent or if there’s a deadline imposed on you.

3. Do Not Engage Refrain from engaging further with the sender if you suspect it’s a scam. Avoid responding to emails, clicking on links, or providing any personal information.

4. Request for Personal Information – Be wary of any requests for personal or sensitive information, such as passwords, social insurance numbers, or financial details. Legitimate organizations typically won’t ask for such information via unsolicited emails or messages.

5. Unsolicited Communications – If you receive unsolicited communications, especially those related to financial matters or offers you didn’t sign up for, approach them with caution. Legitimate businesses usually don’t reach out randomly.

6. Verify the Source – Take steps to verify the authenticity of the sender or the organization contacting you. Check official websites, contact numbers, or customer service channels to confirm the authenticity of the communication.

7. Grammar and Spelling – Pay attention to the language used in the communication as well as the spelling. Scam emails or messages often contain grammatical errors, spelling mistakes, or awkward phrasing.

8. Links & Attachments – Avoid clicking on suspicious links or downloading attachments from unknown sources. These could be in emails or phone text messages. These could contain malware or lead to phishing websites designed to steal your information.

9. Educate Yourself – Familiarize yourself with common scam tactics and stay informed about the latest scams circulating online. This knowledge will help you recognize and avoid similar threats in the future.

10. Trust Your Instincts – If something feels off, too risky, or too good to be true, trust your instincts and err on the side of caution. It’s better to be safe than sorry when dealing with potential scams.

By considering these factors and exercising vigilance, you can better protect yourself from falling victim to scams and fraudulent schemes. When in doubt, it’s always wise to consult with trusted friends, family members, or financial advisors before taking any action.

YNCU members, if you know, or think you are a victim of a scam, please contact our Service Excellence Centre at 1-800-413-YNCU (9628). You can also contact the Canadian Anti-Fraud Call Center at 1-888-495-8501.

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