We do all we can to protect your privacy

As we continue to expand to serve you better, and as new Internet technologies become available, we may need to amend this Privacy Statement at any time, with or without notice to reflect changes in functionality and practice. Please check this Privacy Policy Statement regularly for changes.

Website Usage Statistics

To continually improve our site, we often collect information about how people are using it. These usage statistics are only viewed in the aggregate—and are never tied to an individual.

We use this information for purposes such as improving the pages where visitors are having difficulties, and ensuring that we have the appropriate infrastructure in place to service future needs.

The information collected may include your IP address, your browser type, and your operating system, as well as data that is passively generated as you browse the site, such as the number and types of pages visited, and the length of time spent per page and on the site overall.


To communicate with us electronically, we strongly recommend that you use our Contact Us feature. This feature provides a secure channel for sending us comments, questions, or instructions. Our replies will then be securely routed back to you.

General email is not secure since it passes through many points on its route from you to us. If you are using general email to communicate with us, we strongly recommend that you do not include personal financial information within the email as we cannot guarantee its confidentiality en route to us.

When you email us your comments, questions, or instructions, you provide us your email address and we use it to correspond with you.

We will not provide your email address to anyone outside of YNCU. We may use your email address to send you information about financial products or services that we think may be of interest to you. If you do not want us to contact you with product information by email, you may tell us so at any time and we will discontinue the practice.

If you have asked us to provide you with information on a regular basis, or if we email you information about our products or services, you may ask us to remove you from the list at any time. We intend to include instructions to unsubscribe from the list in every mailing, and on the site where you originally subscribed to the list.

YNCUniversity is a financial literacy resource hub and not an accredited educational institution that issues degrees.
2024 Your Neighbourhood Credit Union Limited. All rights reserved.

Privacy     Legal     Security     Accessibility