BEWARE OF THE DEBIT CARD THEFT SCHEME
February 5th, 2025
A troubling new theft scheme is making the rounds. Criminals are watching unsuspecting victims as they enter their PINs at ATMs or while making in-store purchases. Once the thief has seen the PIN, they execute a plan to deceive you to allow them access to the card in some way.
Here’s how the scheme works:
- Surveillance: The thieves position themselves in a way that allows them to view your PIN entry, either at an ATM or while making a purchase.
- Steal the Card: They then either take the card from your purse/wallet or pickpocket it when you’re distracted.
- Use the Card & PIN: With both the card and the PIN in hand, they can withdraw money or make purchases without any suspicion.
How to protect yourself:
- Shield your PIN – Always cover the keypad when entering your PIN at an ATM or point of sale.
- Stay aware of your surroundings – Look around to ensure no one is too close when you’re using your card.
- Use FLASH/mobile payments: Whenever possible, use FLASH (Tap) or mobile wallets like Apple Pay or Google Pay, which don’t require entering a PIN.
- Monitor your accounts: Keep an eye on your bank statements and transaction history for any unauthorized activity.
- Alert your bank immediately – If you believe your card or PIN has been compromised, you can report your card as lost/stolen by calling your financial institution immediately.
Stay safe out there and be vigilant when using your debit or credit cards!
YNCU members, if you know, or think your card or pin has been compromised, please contact our Service Excellence Centre at 1-800-413-YNCU (9628). You can also contact the Canadian Anti-Fraud Call Center at 1-888-495-8501. Don’t forget to follow us on Instagram and Tik Tok for more Honest Money Talk tips!